Frequently Asked Questions

Asset Questions

Can I use these assets in my commercial game?

Yes. You can use these assets in your compiled game, whether it is commercial or non-commercial. For specific licensing details, please review our End User License Agreement.

In what file formats are the packs available?

3D models are provided as FBX files and textures as PNG. Most of our packs also include a .unitypackage for easy one-click importing into Unity.

Which engines and software are supported?

Our assets are designed for industry-standard engines like Unity, Unreal Engine, as well as 3D software like Blender, Maya, and 3DS Max. Please note that while the files are universal, our primary technical support is focused on Unity Unreal and Blender.

Am I allowed to modify the models?

Yes. You are encouraged to modify, re-texture, or edit the assets to fit your project’s aesthetic. However, reselling or redistributing these edited assets as standalone files is strictly prohibited.

Do these assets include animations?

Generally, our packs contain static meshes optimized for rigging. If a specific pack includes animations (such as vehicle doors or wheels), it will be explicitly mentioned in the product description.

Can I get an asset for free in exchange for a review?

No. However, we offer several free assets in our catalog that you can download to test our quality and technical standards.

Can I use these assets in Unreal Engine?

Yes. We provide dedicated Unreal Engine packages for our assets, ensuring that scaling, axis orientation (X-forward), and material assignments are fully optimized for UE4 and UE5.

Technical Questions

What is the minimum supported version?

Unity: Version 2020.3 LTS and higher (including all 2021, 2022, and 6.0+ versions).

Unreal Engine: All Unreal Engine 5 versions (including 5.1, 5.2, 5.3+).

How do I import an asset to Unity?

1- Unzip your download (you will see folders for Unity3D Files and FBX Files).

2- Open your Unity project.

3- Double-click the .unitypackage file.

4- When the import window appears, click Import.

Are these assets compatible with URP or HDRP?

Yes. If the models appear pink or purple, it means you need to convert the materials.

URP Fix: Select the asset materials and go to Edit > Rendering > Materials > Convert Selected Built-In Materials to URP.

How do I achieve the look shown in the screenshots?

To showcase the maximum technical and aesthetic quality of our assets, our gallery images are rendered in professional offline and real-time pipelines:

Blender: For our cinematic portfolio shots, we use Blender (Cycles) to display high-fidelity path-traced rendering, material accuracy, and high-poly details. All provided FBX and Blender source files are fully optimized to achieve these results.

Unreal Engine: Our engine screenshots are taken directly in Unreal Engine 5 utilizing Lumen dynamic lighting and high-quality Post-Processing (Bloom, Color Grading, and depth of field) to demonstrate true-to-life game fidelity.

General & Website Questions

Do you offer custom commissions?

We primarily focus on our own asset library, but we are open to discussing high-level technical requests or custom 3D kits. Please reach out via our Contact page.

Where can I download my purchased content?

Since FANNΞC redirects to external stores, your downloads are managed by Fab, Unity Asset Store, or Superhive. You can find your files in the “My Assets” or “Purchase History” section of the store where you bought them.

Which payment methods are accepted?

Payments are handled securely by our partner marketplaces, which typically accept VISA, Mastercard, PayPal, Google Pay, and Apple Pay.

Can I get a refund?

Due to the nature of digital goods, FANNΞC does not offer refunds. However, if you experience a technical defect, please contact us at hello@fannec.net so we can provide a fix.

I bought an asset on the Unity Store; can I get a copy for Fab?

We cannot transfer licenses between different marketplaces due to the legal and financial structures of those platforms.

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